Built for acupuncture clinics using Jane App

The AI Front Desk Built for Acupuncture Clinics Using Jane App.

Answer patient calls, book appointments directly into Jane, and automate routine front desk work while you focus on treating patients.

Book a DemoSee it work on your clinic's calls.
  • 24/7 Coverage
  • Direct Jane Scheduling
  • HIPAA-Compliant
  • Built for Acupuncture
Patient CallIncoming patient call
AcuDeskFlowAnswers & assists
Appointment BookedScheduled in Jane

Patient Call → AcuDeskFlow → Appointment Booked

The problem

You Can't Treat Patients and Run the Front Desk at the Same Time.

Acupuncturists are expected to deliver excellent care and manage the phones simultaneously. The front desk doesn't pause when you're in a treatment room.

You're treating a patient.

The phone rings, but stopping treatment to answer it is not realistic.

A new patient calls after hours.

Your clinic is closed, but they are still searching for care.

Your receptionist is at lunch.

The phone does not stop because your staff takes a break.

Your front desk is helping another patient.

Another caller reaches voicemail.

Someone cancels.

An opening appears in the schedule, but nobody has time to follow up.

A prospective new patient reaches voicemail.

They may simply return to Google and call the next clinic in the search results.

A missed call can become a missed patient.

Missed phone calls are not simply administrative inconveniences. For a clinic, they can represent missed appointment opportunities and potential lost revenue.

See it work

See AcuDeskFlow Handle the Front Desk.

Watch AcuDeskFlow answer a patient call, respond to common questions, check availability, and book an appointment into Jane App.

AcuDeskFlow handling a patient call

Answer · Inform · Check availability · Book into Jane

See the workflow, not just a list of AI features.

How it works

What Happens While You're Busy Treating Patients?

A realistic look at how AcuDeskFlow keeps your front desk available across a full clinic day.

  1. 01

    10:07 AM

    A new patient calls while you're in a treatment room.

    AcuDeskFlow answers.

  2. 02

    10:10 AM

    The patient has questions about the clinic.

    AcuDeskFlow provides approved information.

  3. 03

    10:12 AM

    The patient wants an appointment.

    AcuDeskFlow checks availability and books the appointment.

  4. 04

    12:34 PM

    Your receptionist is at lunch.

    AcuDeskFlow continues handling calls.

  5. 05

    6:48 PM

    A prospective patient calls after closing time.

    Your front desk is still available.

  6. 06

    Friday Evening

    A patient needs to reschedule.

    AcuDeskFlow handles the administrative scheduling conversation.

Core AI front desk

More Than an Answering Service.

AcuDeskFlow supports the full administrative conversation around your schedule — not just picking up the phone.

24/7 Call Answering

Help patients reach the clinic even when staff are unavailable.

Jane App Scheduling

Read availability and book supported appointments directly into Jane App.

Rescheduling and Cancellations

Handle routine appointment changes without unnecessary phone tag.

Clinic FAQs

Answer common administrative questions using clinic-approved information.

Missed-Call Follow-Up

Follow up on missed opportunities rather than letting them disappear into voicemail.

Appointment Reminders

Help patients stay informed about upcoming appointments.

Patient Reactivation

Reconnect with previous patients who have stopped scheduling.

Review Requests

Automate appropriate Google review request workflows.

Patient journey

From First Call to Returning Patient.

AcuDeskFlow supports the administrative patient journey before, around, and after the appointment.

01

ANSWER

Patient calls.

02

INFORM

AcuDeskFlow answers approved questions.

03

BOOK

Appointment is scheduled in Jane.

04

REMIND

Patient receives appropriate reminders.

05

RESCHEDULE

Routine schedule changes are handled.

06

REBOOK

The patient can return for additional care.

07

REACTIVATE

Inactive patients can be contacted through appropriate workflows.

08

REVIEW

Satisfied patients can be invited to leave a Google review.

Jane App integration

Works With the Jane App You Already Use.

AcuDeskFlow connects with Jane App so your existing scheduling system stays at the center of your clinic.

  • Read appointment availability
  • Book appointments
  • Reschedule appointments
  • Cancel appointments
  • Work with practitioner availability
  • Follow scheduling rules
  • Keep Jane as the clinic scheduling system
AcuDeskFlow ↔ Jane AppConnected

No second calendar. No duplicate scheduling system.

Jane remains your scheduling system. AcuDeskFlow handles the conversation around it.

Jane

Scheduling system

AcuDeskFlow

Front desk voice

Jane App is a trademark of its respective owner. AcuDeskFlow is an independent service and is not endorsed by or affiliated with Jane App unless otherwise stated.

Revenue at risk

What Could Missed Calls Be Costing Your Clinic?

Use your own clinic numbers to estimate the potential patient revenue that may be reaching voicemail.

4.33 weeks per month1 initial + 5 follow-up visitsBased entirely on your numbers

Your clinic numbers

Adjust the values to see your estimate update instantly.

The calls your clinic doesn't currently answer live.

50%
0%100%
$
$

Potential revenue at risk

Six-visit treatment revenue at risk / year

$120,158
Missed calls per month22
Estimated new patient opportunities / month11
First-visit revenue at risk / month$1,894
Estimated six-visit patient value$925
Six-visit treatment revenue at risk / month$10,013

This calculator provides an illustrative estimate based entirely on the numbers you enter. Actual booking behavior, retention, treatment frequency, and revenue vary. AcuDeskFlow does not guarantee recovery of estimated revenue.

See how AcuDeskFlow can help your clinic capture more opportunities.

Built for your practice

Built for the Way Acupuncture Practices Actually Operate.

Whether you practice alone or run a small clinic, AcuDeskFlow extends front desk capacity instead of replacing it.

Solo acupuncturist

The front desk you don't have.

When you're treating a patient, there may be nobody else available to answer the phone. AcuDeskFlow keeps your front desk available while you stay focused on care.

  • Answer calls while treating
  • After-hours coverage
  • Booking without interruptions
  • Routine question handling
  • Follow-up automation

2 to 5 practitioner clinic

The support your front desk needs.

Even clinics with reception staff have coverage gaps. Calls still happen during lunch breaks, after hours, while staff are assisting patients, and when multiple calls arrive at once.

  • Lunch-break coverage
  • After-hours coverage
  • Overflow support
  • Routine question handling
  • Scheduling automation
  • Patient follow-up

AcuDeskFlow supports and extends existing staff capacity — it is not positioned to eliminate your reception team.

AcuDeskFlow CRM

The Conversation Doesn't End When the Phone Call Does.

AcuDeskFlow CRM, powered by Dao Practice Hub, keeps your front desk conversations, patient follow-up, and growth workflows working together instead of living in disconnected systems.

Powered by Dao Practice Hub
Contact management
Lead tracking
Follow-up workflows
Patient reactivation
Review requests
Email communication
Automation
Reporting

HIPAA & AI safety

Built for Healthcare Conversations.

AcuDeskFlow is designed for administrative conversations, with clear boundaries around clinical judgment.

HIPAA-Compliant

AcuDeskFlow Can

  • Answer approved clinic questions
  • Book appointments
  • Reschedule appointments
  • Cancel appointments
  • Provide approved administrative information
  • Collect appropriate administrative information
  • Route conversations
  • Escalate when necessary
  • Send appropriate messages to clinic staff

AcuDeskFlow Does Not

  • Diagnose medical conditions
  • Give medical advice
  • Interpret symptoms
  • Recommend treatments
  • Replace clinical judgment
  • Invent clinical answers

When a conversation requires clinical judgment or goes beyond approved clinic information, AcuDeskFlow follows the clinic's escalation process.

Our story

Built in an Acupuncture Clinic, Not a Software Boardroom.

We didn't build AcuDeskFlow because AI was trendy. We built it because we needed it.

Running an acupuncture clinic means balancing patient care with phone calls, scheduling, follow-up, administration, staff, and growth.

After decades working in Traditional Chinese Medicine and years helping practitioners build their businesses, we kept seeing the same problem: practitioners were expected to provide excellent care while simultaneously running a front desk.

We first built AcuDeskFlow to solve that problem in our own clinics. Now we are building it specifically for other acupuncture practices.

50+ yrs

Combined experience in Traditional Chinese Medicine

Multiple

Acupuncture clinics operated

~20 yrs

Helping practitioners with the business of practice

[FOUNDER 1 NAME]

Co-founder, AcuDeskFlow

Replace this placeholder: [FOUNDER 1 PHOTO]

[FOUNDER 2 NAME]

Co-founder, AcuDeskFlow

Replace this placeholder: [FOUNDER 2 PHOTO]

Optional add-ons

Grow Your Practice Beyond the Front Desk.

AcuDeskFlow is primarily an AI front desk system. For clinics that need additional support, we also offer optional growth services.

Optional add-on

HIPAA-Compliant Websites

Modern websites created for healthcare practices with an emphasis on privacy, patient experience, mobile usability, performance, and appointment conversion.

  • Modern responsive design
  • Appointment-focused layouts
  • Mobile optimization
  • Fast performance
  • Healthcare privacy considerations
  • Integration with clinic workflows
Optional add-on

Google Reputation Management

Turn positive patient experiences into stronger local reputation and visibility.

  • Review request workflows
  • Google review automation
  • Reputation monitoring
  • Review response support
  • Reputation reporting

FAQ

Frequently Asked Questions

The essentials about how AcuDeskFlow fits an acupuncture clinic.

AcuDeskFlow is an AI front desk system designed specifically for acupuncture clinics using Jane App.

Treat Your Patients. Let AcuDeskFlow Handle the Front Desk.

See how AcuDeskFlow can answer calls, book appointments in Jane App, support your team, and automate routine patient communication.

Book a DemoBuilt specifically for acupuncture clinics.
Book a Demo